COVID, crisis, comms. Are you keeping your customers in the dark?

COVID, crisis, comms. Are you keeping your customers in the dark?

The COVID pandemic means no matter your business, challenges and priorities are changing daily.

Staff working from home, adjusting supply chains, are typical measures being taken to help steady the ship.

But what about communications? Do all your customers know what you are up to?

Good With Words has been working closely with a number of clients that have had to make changes to services or contact centre availability.

We’re finding that customers are understanding, as long as they are quickly and clearly communicated with.

So, if this is an area you need support with, especially if having to make urgent changes, get in touch.

Emails, web pages, blogs, press releases or podcasts? We’ll turn around what you need and at speed.