Privacy Policy.

1. Who We Are

Company Name: Good With Words.
Registered Addresses:
Tramshed Tech, Palace, 156 High Street, Swansea, SA1 1NE
20 Sion Court, Twickenham, London, TW1 3DD
Telephone: 03301 333924
Email: info@goodwithwords.biz

2. The Personal Data We Collect

We may collect, use, and store different kinds of personal data about you, including:

• Identity & Contact Data: Name, business name, job title, email address, and phone number when you enquire about our services.
• Technical Data: IP address, browser type, time zone setting, operating system, and how you interact with our website via cookies.
• Marketing & Communications Data: Your preferences in receiving updates or news from us.

3. How and Why We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use it under the following lawful bases:

• To respond to enquiries / Performance of a Contract: To answer questions submitted via email or phone, or to fulfill our contractual commitments to provide PR, copy, or content creation services.
• Legitimate Interests: To analyse how visitors use our website so we can improve our content, layout, and user experience.
• Consent: Where you explicitly agree to receive our newsletter or marketing insights.

4. How We Share Your Data

We do not sell your personal data. We may share your data with trusted third parties who help us run our business, such as:

• IT, web hosting, and website design infrastructure partners.
• Professional advisors, including accountants and legal entities.
• Analytics and cookie compliance software providers.

5. Cookies

Our website uses cookies to distinguish you from other users and offer you a smoother browsing experience. You can adjust your preferences at any time using our GDPR Cookie Settings banner available on the site.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, or accounting requirements.

7. Your Legal Rights

Under the UK GDPR, you have rights regarding your personal data, including the right to:

• Access a copy of your personal data.
• Rectify incorrect or incomplete data.
• Erase your personal data (the “right to be forgotten”).
• Object to or restrict the processing of your data.
• Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at info@goodwithwords.biz.

8. How to Complain

If you have any concerns about our use of your personal data, you can make a complaint to us directly at info@goodwithwords.biz.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

ICO Website: https://ico.org.uk